Refund Policy

30-day money-back guarantee

We want you to be happy with FastyMe Pro. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation needed. This applies to monthly, yearly, lifetime and supporter purchases.

How to request a refund

Refunds are processed by our reseller and Merchant of Record, Paddle. To request one, visit paddle.net with your order email or receipt, or write to us at hello@greenrootlabs.app and we will help you.

Once approved, the refund is issued to your original payment method. Processing times depend on your bank or card issuer and usually take a few business days.

Cancelling a subscription

You can cancel a monthly or yearly subscription at any time from your profile in the app or via the Paddle customer portal. Cancelling stops future renewals; your Pro access continues until the end of the period you already paid for.

Statutory rights

This policy is offered in addition to — and does not limit — any refund or withdrawal rights you have under applicable consumer law, including the EU/UK right of withdrawal. Paddle's own refund policy also applies to every order.